Volkswagen Brings Out ‘Digital Workplace’ Initiative for Dealerships to Provide Better Sales & After-sales experience
Volkswagen has come out with ‘Digital Workplace’ initiative for all its 121 authorized dealerships spread across 104 cities in India. As part of the new initiative, the personnel at the dealerships will assist the customers to know their cars better by using a digital application. The software will show the competition comparison, vehicle presentation, test-drive registrations, financing solutions and much more.
However, what is more pleasing is the truth that this application will even come helpful for customers whilst going for after-sales services. The initiative has a 6-step process and VW users will get timely updates through SMS about their car at the service station, right from the time the service begins to service ends. Customers post the final service can opt for either driving home their vehicles personally or can ask the dealerships to drop them at their locations.
One of the Volkswagen Service Center Hyderabad said actually this is a good process that benefits the customers. According to the Volkswagen press statement below are the key points of the initiative.
- All 121 dealers across 104 locations will have the Digital Workplace software.
- The initiative is a step towards enhancing and changing the sales and post-sales experience.
- The ‘Digital Workplace’ software will allow advisors towards the 360-degree view, lead capturing, vehicle presentation, competition comparison, research financing answers, and list test-drives in addition to others.
- Customers using the 6-step procedure will get timely updates through SMS about their vehicles at the workstations.
- The application can also be used to tailor-make a customized vehicle or product pamphlet for the customers with chosen features.
- The application even lets technicians enrich the post-sales experience of customers at the service stations by displaying and explaining them the total repair work needed on their vehicles.
Mr. Steffen Knapp, Director, Volkswagen Passenger Cars speaking on the launch of the initiative said, “People are at the centre of Volkswagen’s business and with the Digital Workplace initiative, we aim to enhance the sales and after-sales processes as well as digitalize the customer buying experience. As the country moves a step forward with the Digitalize India campaign, this is yet another enterprise to fully integrate our dealerships and provide a premium user experience. It is our endeavor to offer our customers, all of Volkswagen’s services at the comfort and convenience of their homes.”
All the features of the application are installed in Volkswagen’s internal Sales Force portal, letting dealers across the locations to get benefits of it. Very recently I visited Volkswagen service center near me at Suchitra and got complete details after which I felt the initiative is worth it given the brand name the Volkswagen carries in the semi-premium segment.
Genuine is always genuine. Authenticity always comes with quality. And that’s why Volkswagen strongly recommends going for original products so that they have a long life & give the true Volkswagen feel.
Volkswagen accessories are available for all its models combining both interior & exterior in addition to spare parts. Its interior accessories include seat covers, mat, sunblinds, carbon air filter & so on. These accessories apart from giving the customers the much-needed comfort also give the Volkswagen warranty. In this particular article, we shall discuss the exclusive qualities that come with each accessory.
The seat covers are available in 3 designs and they are apple design, vertical design, and honeycomb design. Each design has its own specialty & individual features designed keeping in mind the wide tastes & preferences of customers. While the apple design is something that suits for people who wish to have an off-beat finish the vertical design is perfect for a clean-cut finish. And coming to honeycomb design that’s in titanium black color & grey stitching gives an ultra-stylish look. All these seat covers are tailored for each model so you have a choice to pick up your taste for the VW you drive.
Mats come in rubber & textile variants. Each variant has 4 pieces. They are easily removable and also fit in the cabin easily. These mats are safety clips compatible. The best thing about these mats is they are easy to clean.
At times the sun is unwanted & just irresistible and this is when we need sunblinds. Unfortunately not every sunblind fits Volkswagen nor is trustworthy to protect us from the harmful UV rays of the sun and so it’s better not to take a chance and go for the genuine. These VW sunblinds apart from giving maximum protection from the sun can also be used for thermal insulation without hindering traffic safety, even when the windows are open they can be used. They are odourless and so give you a pleasant cabin. These sunblinds are also available for rear windows.
Carbon activated cabin air filter:
PPS Motors Volkswagen service center Hyderabad terms them as health activators for people in VWs. This filter cleans odour, noxious gases, fumes & other air pollutants from entering the cabin. They are technologized enough to filter 3 microns particulate size at 91% efficiency.
These waste bags come with clean solution technology and are easily attachable to the headrest bar of the front seat. They come with a roll of plastic rubbish bags which assist the vehicle to remain clean in the long run. So, the next time you think about keeping your VW clean think of these handy waste bags.
The vehicle you own says what you are. The way you drive, the way you handle your vehicle is directly proportionate to what your inner soul is. PPS Motors knows this well and that is why we have a vehicle for everyone and everyone’s inner feelings. We don’t sell cars for profit or we don’t see vehicle retailing as a business. For us, selling vehicles is passion, its making driving easy for customers, its liking gearing up customers’ dreams for further journey.
Our way of communicating with customers is entirely different. We speak the language of love. We speak the language of understanding our customers’ desire and dream vehicle…this sets us apart and this makes us the desired destiny for cars’ purchase. Let us see why PPS Motors is the most preferred authorized Volkswagen dealer in Hyderabad.
Our foothold is everywhere:
Do you know PPS Motors pioneered with the single motto: to make automobile retailing more customer oriented. We’re almost all everywhere. Even in the smallest towns giving the people the best cars at their own dwellings. Trust us we’re where you need us.
Our success lies in our showrooms. We know the better the showroom is the better it is to the customer. Keeping this in mind, all our PPS showrooms are designed with utmost care. We ensure they are located in the prime localities so that customers can reach us without difficulty. Most of our showrooms are 3S, meaning sales, service and spare parts. We even see that every model is on display we don’t like making the customer errand and that’s why we act as a one-stop solution. You have everything there right from test drive to customer help desk.
Go to whichever showroom or service center you want. The one thing you find in common is the friendliest staff. We know how easy the things become for customers’ when the staff is friendly and supportive…this in mind we train our staff to be friendly, reliable, caring and most importantly hearing. After all, a friendly staff gives us friendly customers!
Technology-driven service centers:
A good showroom gives a good buying experience but if the same showroom has even a good service center…well, the result is a good life for vehicles. Exactly…we do this, we almost all attach service center too to each showroom so that the customer gets vehicle service done easily and on the spot. Our service centers are filled with latest tools to give your vehicle the best of service and also at the quickest time. The service team is guided under renowned and experienced technical staff. So, trust us your car’s life is multiplied in our showrooms.
One roof-many services:
The one more vivid thing that makes us apart is we not only sell and service your cars but also give supportive services such as vehicle finance & insurance. We assist your vehicle purchase in every way possible.
When we have so many things to make your car purchase easier, smoother, and swifter why do you want to go anywhere else… just ask us we have it for you. For more information visit us @ www.ppsmotors.in
What makes your vehicle stay in perfect condition & going without hiccups? Not sure then take it from us: a perfect timely SERVICE from an authorized service center is what your car needs to keep moving. Many of us undermine the essence of giving our vehicles a periodic service under the care of experienced service technicians which in long-term can tear & bring down the life of the vehicle. This is why Volkswagen emphasizes on service without fail. According to VW no matter how much costly your car is and how technically befitting it is it goes in vain without proper service. And this is why Volkswagen has set new benchmarks in its service approach thereby adding life to Volkswagens.
Volkswagen authorized service centers such as PPS Volkswagen service center Khajaguda follow strict standards in their service orientation & approach. They have earmarked rules to follow without breach and that is why these German engineered cars have a long life & lesser maintenance cost.
Here are few hallmarks of Volkswagen service which sets it apart and brings it the tag of MOST TRUSTED BRAND across the globe.
Friendly & Reliable Service:
All the authorized Volkswagen centers run on one principle: only the finest for you & your Volkswagen. These VW service providers give their customers a complete set of services packed & tailored for the need of every Volkswagen. And obviously, every customer will have hassle-free & trouble-less experience with their VWs. The array of services which are technically superior & carried out under the experienced hands will only result in highest quality, constant mobility, and long-lasting capability.
Wide Service & Spare Parts Network:
Although a foreign brand Indians haven’t seen VW as such. Thanks to the network the German pioneer has constructed to make its service reliable & gettable in all most all the regions of India. It has 2 Regional Warehouses to make sure timely obtainability of spare parts as and when required.
Alongside the car manufacturer has built an extensive and widespread service network making customers not to feel the pain of not having service centers when needed.
Express Service Facilities:
Volkswagen knows the value of time and so has instituted Express Service Facilities in prime cities such as Hyderabad. These Volkswagen service centers ensure there are no waiting periods due to overcrowding.
Qualified & Trained People:
Quality & orientation comes with knowledge & training and that’s why VW has established 3 training academies in India to train & teach dealer manpower counting 2000 each year. These trained technicians are knowledgeful to give the service that meets the Volkswagen standards. When you have a trained & qualified service personnel at your disposal to take care of your car you again don’t need anyone else to take care of you, said the technical lead at Volkswagen service center Khajaguda, Hyderabad.
These extensive & pre-planned training programs make sure only the best minds apply their knowledge on your VW.
Matchless Customer Support:
24×7 roadside assistance & 24×7 customer assistance center. Hope this says how loyal VW is towards their customers. There is also SMS setup to inform you about the status & stage of your car’s service. And you needn’t go in person to station your vehicle or pick it back to your home, VW has pick-drop services, just book a service appointment with the authorized Volkswagen service center and they will do it for you.
And more importantly, VW cars are intelligent enough to let you know when your car service is due with spanner icon.
All said & done Volkswagen assures timely service & timely delivery
Volkswagen Tiguan is as powerful as a tiger and as quick as Leguan making it the perfect premium sedan ever from the Volkswagen family. It has everything one wishes for from the Volkswagen group. Let’s see what it is & what it has for us.
Exteriors state the style statement
Every angle that’s cult outside defines perfection & style. The peculiar lines going all through the body or for that instance the audacious bumper present at the forefront, elegant LED dotted rear lights and the grille that’s chrome finished state the style craft. Probably it’s the perfectly styled sedan.
Technology In & Out:
While the exteriors are stylish (one can know it from the looks) they are at the same time technology-filled. The 4MOTION system- a sensible 4-wheel drive arrangement monitors the journey with every wheel movement. The 4MOTION controls the exact quantity of torque transmission depending on the terrain condition. This feature provides the superlative traction needed.
There’s also Drive Mode Selector which facilitates the Tiguan to adapt to the road & need. It has 4 modes – Normal, Snow, Offroad and Offroad Individual. These modes can be changed based on the need with just a turn of the nob.
What would you usually do to open your boot door: use remote, click the open button or some other conventional ways….right? but here it’s totally different just place your foot before the sensor present below the rear bumper and that’s it, it gets opened up. Place what you need to place and move away, as you move away from the sensor the boot door gets closed automatically.
Sky follows your drive:
The striking thing one can notice with Tiguan is the life-size sunroof that offers mesmerizing views. Literally, you see what the sky has. In addition to this beautiful view treat the sunroof has LED lights, making the interiors more exquisite.
Safety comes first:
The Tiguan as its predecessors hasn’t compromised on safety. Safety has new safe standards here. The 6 Airbags, Anti-lock Braking System (ABS) and Electronic Stabilisation Programme (ESP) see to that you are safe and your drive is safe.
Hill Hold & Hill Descent Control
No matter, how high & how steep the hill is your Tiguan can scale. The hill hold & hill descent are there to keep your Tiguan in control. On sharp downs, Hill Hold reduces the chances of skids & control mishaps as you drive up and on descending slopes, Hill Descent Control controls for a safe drive down.
There’s also Active Hood Sensor for the safety of the pedestrians. In cases of collisions, the bumper at the front indicates the Active Hood and elevates it by lowering the damage.
With all these features taking driving experience to next level, it is available in 2.0L TDI diesel version with 17.06/L mileage. With 143 Ps Power and 340 Nm Torque, it gives the best speed along with the best safety.
If every car ad was true to the core then probably our vehicles would have lasted long and the need to service or maintain them wouldn’t have aroused. But the ads aren’t true, and this asks for car care tips. Here is how you can keep up your car and add an extra life to it.
Keep an eye on the engine oil if not an eye at least keep a squint eye on it. As the engine oil advertisements say oil is your vehicles’ doctor. Check and replace the oil at the stipulated time. No car’s maintenance is complete without on-time engine oil change. Remember oil change ensures the engine’s life while not going for it simply kills the engine.
The cooling system should be flushed and also the coolant should be changed at least once a year. A 50-50 mix of distilled water and coolant will maintain the goodness of cooling system and also obstructs corrosions and deposits piling up in the cooling apparatus.
Changing of differential and transmission oils is very much needed according to PPS Volkswagen Khajaguda Service Centre experts. At times you may neglect regular service, but these oils must be replaced as per the service intervals. Ensure you always use gear oil and transmission fluid of the suggested variant and viscosity. Driveline parts like u-joints too need systematic lubricating.
Maintain the car as clean as you maintain yourself. While hosing off the car’s exteriors is mandatory so is also the interiors of it. Chances are that dirt gets accumulated even in the interiors. Wash off road grime and winter salt regularly.
All the tools in your car which have moving parts require grease to function properly. So take every care to properly lubricate such parts.
What would you do to give an appealing look to your car? Its simple coat with a quality wax. A good waxing shines up the vehicle. Wax it once in 6 months.
Always park your vehicle in the shade and also use window deflector screens to safeguard the interior plastic. You can as well use UV protectants to obstruct drying of vinyl & plastic.
Check, cleanse, and reload wheel bearings with wheel bearing grease as per service intervals. Grease and wheel bearings aren’t costly in comparison to hub and spindle replacement or for that instance seeing disconnected wheels running in front of you on the road.
Brake fluid attracts moisture as you know it’s hygroscopic. Moisture leads vehicle components to fail and corrode. Every year ensure you replace oil & bleed system.
Follow these car maintenance tips & trust us your car regains life. For further information call our PPS Motors Service Team at 8978 882 083.